INSURANCE CLAIMS FAQ´S

 Consider that insurance agents and brokers sell insurance policies, not estimate and adjust claims. Insurance claim estimating and the claim adjustment process is a specialized area within the insurance industry.  

The insurance company’s claim adjuster represents his or her employer and the insurance company’s interests. Insurance policies clearly state that it’s the claimant’s responsibility to prove losses. Thus, it’s common occurrence for carrier’s adjusters to not perform as thorough of a damage assessment as you might expect. As a result, hidden and non-obvious damage may not be accounted for in your total insurance settlement. Being in and staying in control of your claim and the insurance claim process will result in a more accurate and quicker final settlement. 

¿Though the steps may seem easy enough at first glance, public insurance adjusters are thorough and highly motivated to get the maximum value for all of your losses. They know how to navigate the insurance claim process efficiently and effectively and they know the processes and strategies to reverse claim denials or low settlement offers. If you want a hassle-free and efficient claim process and the highest possible settlement, then consider speaking to a public adjuster. 

Maybe. Insurance companies are often inclined to minimize claim settlements. An experienced public adjuster will exhaust every detail of a claim and require all parts of a claim be given due attention. This can result in more work and accountability for the claim adjuster form the insurance company. As such, it’s common for an insurance company adjuster to discourage a claimant from hiring a public adjuster. 

 No. An insurance company cannot cancel or “drop” a claimant for any reason other than fraud or material misrepresentation. An insurance company can elect to not renew your policy, but that can only occur on the anniversary of the renewal date. This rarely happens unless an insured has had several insurance claims within a short time span. 

 If you are properly insured and hire an experienced public adjuster who completes an exhaustive claim package, then you should have more than enough money to replace personal property, rebuild your property and pay the public insurance adjuster his or her fee. The claim adjuster you decide to hire should communicate to you a claim strategy as well as realistic expectations and goals for settlement prior to starting any work.

 Most people who attempt to handle their claim from the onset quickly realize that mistakes and oversights end up costing them time, money and stress. These mistakes can include miscalculating the scope of the damage, not adhering to policy requirements and obligations, misapplying policy benefits and allowing the insurance company to dictate the pace of the claim and monetary settlement. 

Public adjusters receive a small percentage of the negotiated settlement. Typically the fee range can be anywhere from 8% to 20% depending on the complexity and size of the claim. Never hire a public adjuster that charges an upfront fee or out of pocket costs.

Experience and a proven track record are the most important factors if you are considering using a public adjuster to provide you with insurance claim help. If you need claim help for a water damage insurance claim, fire insurance claim or any other type of insured loss then we can help. Since 1990 we have successfully won people fast and accurate settlements.